I. Information You Voluntarily Provide
When you interact with our Site, for example, placing an order, creating an account and/or profile, or purchasing a subscription on our Site, we may collect your name, email address, mailing address, contact numbers, credit card number, and expiration date. The personally identifiable information we collect when you place an order, create an account and/or profile or purchase a product or subscription on our Site may be used for the purposes outlined in this policy, including: (1) to fulfill your requests for products and services; (2) to notify you of order, delivery, and shipment statuses; (3) to provide you with offers from Radiant Greens; (4) enhance your experience with us; and (5) to contact you when necessary.
Credit Card and Payment Information
Radiant Greens does not share any of your payment information with third parties (except to its payment processors).
Information Provided in Optional Surveys
Radiant Greens periodically asks members to participate in online surveys or fill out online questionnaires. All surveys and questionnaires are optional and the information collected will not be associated with any user’s personal information. Information gathered may be shared with third parties in order to improve customer satisfaction and program effectiveness. No personal information of any user will be connected to survey or questionnaire results.
Other Information You May Voluntarily Provide
From time to time, Radiant Greens collects third-party email addresses or other contact information from our users and customers so that Radiant Greens may send information to their friends and family on an as-requested basis. For example, Radiant Greens collects email addresses when a customer provides us with that information so that we may send out Referral Coupons. We also require the same when users utilize certain functions such as “email this to a friend” features.
II. Information Collected Automatically
We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Site. This information may be used for our business purposes. We may link this information to personally identifiable information for these and other purposes, including personalizing your experience on our Site. Information is also collected when you access our site with your handheld device.
When you use our Site, we gather web traffic information via “cookies”. Cookies are small pieces of digital information stored by your browser on your computer and tracks initial and returning visits, browsing patterns on our site, and products ordered and viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your RadiantGreens.com experience. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar. You need to have cookies enabled on your computer in order to use our site. If you do not accept cookies to use our Website, you may not be able to use certain resources or features of our Website.
Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies, and they are not placed on your computer.
Web Beacons, Pixel Tags, and 3rd Party Cookies
Radiant Greens, or third parties engaged by us, may use web beacons on some pages of this site. A web beacon (also known as a pixel tag or clear GIF) is a graphic image which is used to better understand the browsing patterns of visitors to the page.
When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along such as the IP address of the computer that requested the image, the time the web beacon was viewed and for how long, the type of browser that was used, and previously set cookie values. Web beacons DO NOT pass or read personally identifiable information about you.
Web beacons work in conjunction with cookies set by trusted third parties that are used to assess the effectiveness of particular promotional campaigns or to optimize advertising once a user leaves a website. View your browser’s help section to determine how to configure your browser to reject or manage first-party (i.e., Radiant Greens) and/or third-party cookies.Radiant Greens shares aggregated information collected through web beacons to vendors for which the beacon was set to determine the success of marketing campaigns, but does not disclose personally identifying information to these vendors.
How we respond to “DO NOT TRACK” signals
We do not respond to web browser “do not track” signals or other mechanisms that provide you the ability to exercise choice regarding the collection of personal information about your online activities over time and across third-party websites or online services.
III.What Radiant Greens Does With Your Information
How does Radiant Greens protect customer information?
Protecting your information from unauthorized disclosure is important to us. We use the industry standard technology to protect the security of your information. We have taken certain physical, electronic, contractual and managerial steps designed to safeguard the information we collect from you. Unfortunately, no data transaction over the Internet can be guaranteed to be 100% secure.
Will Radiant Greens disclose the information it collects to outside parties?
Radiant Greens shares your information (other than payment information) with third-party vendors for shipping and billing purposes and with other third-parties that provide a service for Radiant Greens to help us operate our business and the Site and administer activities on our behalf.
Radiant Greens may also provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors.
In addition, if you opt-out of promotional or newsletter emails from Radiant Greens, we may continue to send you certain communications such as service announcements and administrative messages, relating to Radiant Greens that are necessary to our relationship with you.
In addition to what we have described above, Radiant Greens may also disclose your personal information to third-parties in certain limited circumstances, as follows (1) as necessary if we believe that there has been a violation of our site Terms and Conditions, of the law, of our rights or of any third party; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) to share your account information with other members of your household.
Our Bulletin Boards, Social Media Pages, Chat Rooms & User Blogs
As part of our Services, we may provide support through bulletin boards, chat rooms (support groups), social media pages, and blogs (collectively, “Forums”). Forums give our customers the opportunity to interact with each other. Forums are moderated to help keep inappropriate messages from being posted. You are offered the opportunity to include your email address with your message, but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information through or on these Forums your information can be viewed, collected and used by others. In short, if you post personal information in a Forum that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any third-parties. By posting any comments, pictures or other information (“Content”) in a Forum hosted by us, you grant us a non-exclusive, irrevocable, perpetual and worldwide right to copy and post both such Content within our Site, and those of our parent, affiliates, subsidiaries, assigns, agents and licensees and any social media outlets and advertising medium through which we are engaged or elsewhere on the Radiant Greens Site, without any further notice to you or any remuneration therefore.
IV. Your Rights and Your Consent
A Special Note to Parents or Legal Guardians
This Site is neither intended for nor directed to children under the age of 13 and we shall not knowingly solicit or collect any personal information from such children. If we become aware of such collection, we will promptly delete such information.
Notice to California Customers —Your California Privacy Rights
California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third-party businesses for the third-party businesses’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third-party businesses for the third-party businesses’ direct marketing purposes if the customer has exercised an option to opt-out of such information sharing. We have such a policy in place. As discussed above, if you wish to opt-out of our sharing of your information with third party businesses for the third-party businesses’ direct marketing purposes, please opt-out here.
Your Consent and Notification of Change
If you opt-out of promotional or newsletter emails from Radiant Greens, we may continue to send you certain transactional communications, such as service announcements and administrative messages relating to your account with us that are necessary to our relationship with you.
To make changes to any of your personal information, including name, password, shipping address, and telephone number, you can visit the the My Account Dashboard of the Radiant Greens web site or contact Radiant Greens. Household members may not make changes to your account information, or cancel or renew your account without your express permission.
V. Third-Party Websites
VI. Tell Us What You Think
Radiant Greens welcomes your questions and comments about privacy and/or this policy. Please send an email to: firstname.lastname@example.org
28710 Canwood St # 102
Agoura Hills, CA 91301